HKOA BLOG: 6月 2024

2024年6月27日星期四

醫療券計劃：適時檢視和確認醫療券申領交易

Health Care Voucher Scheme (HCVS)–Timely Review and Confirm Voucher Claim Transactions/醫療券計劃：適時檢視和確認醫療券申領交易

27 Jun 2024 23:30

To all Enrolled Health Care Providers (EHCPs)

Health Care Voucher Scheme (HCVS) –Timely Review and Confirm Voucher Claim Transactions

In administrating HCVS, it has come to our attention that some voucher claim transactions made under “Data Entry Accounts” some time ago have not been confirmed by relevant EHCPs through the eHealth System (Subsides) (“the system”). Besides, we also noted that some temporary eHealth (Subsidies) Accounts were not timely confirmed and validated.

Your attention is drawn to paragraphs 4.5 and 4.6 of the ‘Guide for Healthcare Service Provider’ (“the Guide”) of the Elderly Health Care Voucher Scheme (“the Scheme”) which state that EHCPs are required to review and confirm the claim made by their delegates using the ‘Data Entry Accounts’ in the system, and that voucher claim transactions which have not been confirmed by the EHCPs will not be submitted to the system for processing reimbursement. Paragraph 4.6 of the Guide also stated that only transaction made through validated eHealth (Subsidies) Account would be reimbursed.

To effect payment, EHCPs are required to rectified information of temporary eHealth (Subsidies) accounts that have failed validation. You are therefore reminded to review and confirm account creation which is done by your staff in the eHealth System (Subsidies) as soon as possible so that the account validation process can be initiated timely and before the particulars input become outdated. Delay in doing so may give rise to the need for subsequent update of the relevant account information, and delay of reimbursement of the relevant claim transactions. To facilitate prompt reimbursement of claimed voucher amount, you are recommended to review duly the voucher claim transactions pending completion/ confirmation as well as temporary eHealth (Subsidies) accounts pending confirmation under the “Task List” in the system, and complete and confirm as soon as possible. You can view the details of claims reimbursed in the “Monthly Statement” in the system.

Department of Health
June 2024

致所有已登記醫療服務提供者：

醫療券計劃：適時檢視和確認醫療券申領交易

本署醫療券事務科在管理醫療券計劃（下稱「計劃」）時注意到，一些早前經由「資料輸入戶口」作出的醫療券申領交易，並未得到有關的已登記醫療服務提供者（下稱「服務提供者」）在醫健通（資助）系統（下稱「系統」）確認，相關的醫療券申領款項因而未獲安排付還。另外，我們亦注意到一些臨時醫健通（資助）戶口未有盡快被確認和核實。

請注意，「長者醫療券計劃醫療服務提供者指南」（「指南」）第4.5及4.6段列明，服務提供者須檢視及確認其授權人員經由「資料輸入戶口」在系統內所輸入的申報交易，而未獲服務提供者確認的醫療券申領交易不會獲安排付還款項。「指南」第4.6段亦列明，只有經由已核實的醫健通（資助）戶口所作出的交易才會獲付還醫療券金額。

已登記醫療服務提供者須確保已更正未能通過核實程序的臨時醫健通（資助）戶口內有關資料。我們提醒你應盡快檢視和確認由你的員工在醫健通（資助）系統替長者開設的戶口，以迅速啓動戶口核實程序。延誤開設戶口或會引致日後需更新有關戶口的資料或延誤付還有關申報的醫療券金額。我們亦建議你適時檢視系統內「工作列」下有待完成或有待確認的申報或臨時醫健通（資助）戶口，並盡快完成及確認所有資料，以便相關醫療券款項得以及時付還以及迅速啓動戶口核實程序。有關付還的申報詳情可瀏覽系統內的「月結單」。

衞生署
2024年6月

不應與他人共用「已登記醫療服務提供者戶口」

Enrolled Health Care Provider Account should not be shared with other persons/不應與他人共用「已登記醫療服務提供者戶口」

27 Jun 2024 23:30

Health Care Voucher Scheme (HCVS) –Enrolled Health Care Provider Account should not be shared with other persons

It has come to our attention that some Enrolled Health Care Providers (EHCPs) shared his personal “EHCP Account” with other persons for making claims for services that he himself did not provide.

You are hereby reminded that as an EHCP, you are liable for all the claims made under your “EHCP Account”. It is therefore in your own best interest to not allow other persons to use your “EHCP Account” to make voucher claims for healthcare services which you have not provided or are not professionally responsible for.

Please note that you are also responsible for the safekeeping of the authentication token for accessing the eHealth System (Subsidies). While you can delegate your staff to make voucher claims on your behalf by assigning “Data Entry Accounts” created under your “EHCP Account” to them, please be reminded that despite such delegation of data entry duties, you will still be held accountable for any claims made under your EHCP account. To be vigilant, you are advised to check the voucher claims information before confirming and submitting the claims and to review all voucher claims submitted through your EHCP Account regularly to confirm that they are all made in relation to healthcare services that you are responsible for. Please refer to section 4.3 of the “Elderly Health Care Voucher Scheme - Guide for Healthcare Service Provider” (the Guide) for procedures of making voucher claims. The Guide has been uploaded to the HCVS website (https://www.hcv.gov.hk/files/pdf/Guide%20for%20HCSP_Eng.pdf ).

Please note that the Government shall have no obligation to pay any EHCP or his/ her Associated Organization the value of any voucher and may terminate the HCVS Definitions, and Terms and Conditions of Agreement (the Agreement) forthwith if the EHCP or his/ her Associated Organization is in breach of any provisions in the Agreement.

Department of Health
June 2024

醫療券計劃：不應與他人共用「已登記醫療服務提供者戶口」

我們留意到，某些已登記醫療服務提供者(下稱「服務提供者」)曾讓他人使用其個人的「已登記醫療服務提供者戶口」(下稱「服務提供者戶口」)作出醫療券申報，而當中涉及的服務並非由他們本人提供。

現特此提示，作為服務提供者，你須就通過你的服務提供者戶口所作的一切申報負上責任。因此，為保障你的利益，你不應容許他人使用你的服務提供者戶口就你沒有提供或並非由你負上專業責任的醫療服務作出醫療券申報。

請注意，你亦有責任妥善保管用以登入醫健通(資助)系統的認證保安編碼器。雖然你可授權職員使用在你的服務提供者戶口下所開設的「資料輸入戶口」，代你申報醫療券，但即使輸入資料的職責已轉交你的職員，你本人仍須就通過你的服務提供者戶口所作的一切申報承擔責任。因此，請你保持警惕，在確認和提交醫療券申報前務必清楚核對申報資料，並定期覆檢通過你的服務提供者戶口所提交的醫療券申報，以確定各項申報均與你負責的醫療服務有關。如欲了解申報醫療券的程序，請參閱《長者醫療券計劃—醫療服務提供者指南》第4.3段。該指南已上載至醫療券計劃的網站 (https://www.hcv.gov.hk/files/pdf/Guide%20for%20HCSP_Chi.pdf)。

如服務提供者或其相關機構違反《醫療券計劃定義附表及協議的條款和條件》（下稱「協議」）中的任何條文，政府便沒有義務向他們或其相關機構支付任何醫療券款項，並可即時終止協議，敬請留意。

衞生署
2024年6月